Reference

Terms & Conditions For Your olx23 Account

Our Terms & Conditions explain how your olx23 account, wallet activity and lobby access work in Indonesia.

Account accessWallet checksPolicy changesIndonesia conditions

What These Terms Cover In Indonesia

olx23 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the rules for opening, using and closing your olx23 account. They cover accurate account details, phone verification before access, wallet records, payment references and the checks we may need before processing a wallet request. DANA, OVO, GoPay, QRIS, bank transfer and

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virtual account references may appear in your account history, but each rail remains subject to its own provider process. Eligibility and access depends on local law, including where you are located and when you connect. We may update wording when an operational or legal change requires
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it, and we will place the current version on this page. By continuing after an update, you accept the revised Terms & Conditions where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT

Get Help With A Terms Request

A clear contact path helps you resolve a Terms & Conditions question before it affects your account. Tell us whether your request concerns identity details, wallet status, policy wording or access under local law. Include the account phone number and the relevant payment reference, while leaving out your password or one-time code. Our support path is available from the account and cashier areas, so a question about DANA, QRIS or a bank transfer can be checked against the correct record.

Team online

Account policy request

Send a request from your account area when you need a correction to your name, phone number or other account detail. We compare the request with the phone verification record before changing information covered by the Terms & Conditions.

Wallet status question

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, include the payment reference and time shown in your account. We use those details to trace status without asking you to disclose a password or one-time code.

Access and eligibility

When access is unclear, contact us with your account phone number and connection location. We can explain the relevant policy wording, but eligibility depends on local law and we cannot change a restriction created by the law that applies to you.

RECORD HANDLING

How We Apply These Account Rules

The Terms & Conditions work alongside practical account controls: phone verification, wallet reconciliation, security checks and a record of policy versions.

Account details

We use your submitted account details to match the phone verification step and maintain access records.

Cookie controls

A session cookie can keep your account path working between pages on a phone or desktop.

Security checks

We may compare device, login and wallet activity when an account action needs confirmation.

Record retention

We keep account, payment and policy-request records for the period needed to operate the service, meet applicable legal duties or…

Requesting a change

You can ask us to correct an account detail, clarify a clause or explain a wallet record.

Policy contact

Use the account or cashier support path for Terms & Conditions questions, including access from Bandung or another Indonesian location.

Terms & Conditions Questions Answered

These Terms & Conditions answers cover the account questions we expect before access begins. You can check how phone verification, payment records, cookies, policy changes and local eligibility fit together before opening an account. When a question needs an account-specific check, use the support path with the relevant reference and keep your password and one-time code private.

You can read the current Terms & Conditions on this page before opening an account or continuing access. We identify policy changes here when wording or legal requirements change. Keep the page address available when you contact support about a specific clause or account decision.

You need to provide accurate account details and complete phone verification before account access. The verification record helps us connect requests to the correct account. Do not share your password or one-time code with support, even when asking about a Terms & Conditions matter.

The Terms & Conditions allow wallet and payment references for DANA, OVO, GoPay and QRIS where the relevant rail is available to your account. Bank transfer and virtual account records may also appear. Each transaction remains subject to provider checks and local eligibility.

A cookie can keep a verified session active while you move through the account path on a phone or desktop. Clearing cookies may sign you out and trigger another verification step. Cookies do not approve wallet activity or override any Terms & Conditions restriction.

Yes. Use the account support path to request a correction to your name, phone number or another recorded detail. Include the linked phone number and explain the change. We may ask for additional proof because the Terms & Conditions protect account ownership and security.

Access and eligibility depends on local law. The Terms & Conditions describe our account process, but they cannot replace a restriction that applies to your location or connection. If you are in Medan or elsewhere in Indonesia and access is unclear, contact support for a policy explanation.

We retain account, payment and policy-request records for the period needed for operations, applicable legal duties or a dispute. The Terms & Conditions do not promise one fixed period for every record type. We remove or separate records when the relevant retention need ends.

Terms & Conditions For Your olx23 Account

Get Help With A Terms Request

Account policy request

Wallet status question

Access and eligibility

How We Apply These Account Rules

Account details

Cookie controls

Security checks

Record retention

Requesting a change

Policy contact

Terms & Conditions Questions Answered

01 Where can I read the olx23 Terms & Conditions?

02 What account step do the Terms & Conditions require?

03 Can I use DANA, OVO, GoPay or QRIS under these terms?

04 How do cookies affect my olx23 account access?

05 Can I request a correction to my account details?

06 Do the Terms & Conditions apply in every Indonesian location?

07 How long does olx23 keep policy and payment records?

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